How to set OTRS permission

If you can’t access due to file permission of OTRS.

type this on your command line .

sudo ./otrs.SetPermissions.pl –otrs-user=otrs –otrs-group=otrs –web-user=www-data –web-group=www-data /opt/otrs

Then go to

 

http://localhost/otrs/installer.pl

 

Follow the web set up

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